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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Bandeian

April 26, 2025

5  out of  5
rating by Stephen Bandeian
"Ryan from Gwen Brooks State Farm Office is an amazing person -- we encountered some problems in finalizing insurance coverage for our new home in Ft Collins and Ryan worked tirelessly over the weekend to resolve these problems. His commitment, ability, thoughtfulness are extraordinary. Many thanks to Ryan -- Gwen Brooks is fortunate to have Ryan on her team, and having Ryan on her team speaks highly as to Gwen's commitment to her customers. Thank you -- Ryan and Gwen for a job well done -- Steve Bandeian"
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Paola Ramirez

April 25, 2025

5  out of  5
rating by Paola Ramirez
"I just want to take a moment to share how wonderful Gwen Brooks at State Farm is! She is one of the kindest, most caring individuals I’ve had the pleasure of knowing. Gwen truly goes above and beyond for others, always making time to help and make people feel valued. Her professionalism and genuine kindness shine through in everything she does. If you’re looking for someone who genuinely cares about your needs and provides outstanding service, Gwen is definitely the person to go to!"
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Micah Elsom

April 23, 2025

5  out of  5
rating by Micah Elsom
"Very receptive and genuine office! Ryan is great; he truly cares about his service and relationships with the community. Excellent agency!"
We responded:
"Thank you so much for your kind words, Micah! Literally appreciate you taking your time to share your experience. Ryan and our entire team are dedicated to serving the Fort Collins community and beyond and it’s awesome to know that our efforts are make a difference. We’re grateful you’re part of the Gwen Brooks State Farm family . If you ever need, please don’t hesitate to reach out. "
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Brock McClendon

April 22, 2025

5  out of  5
rating by Brock McClendon
"I recently had the pleasure of working with Gwen Brooks’ State Farm office to secure insurance for my F-150, and I couldn’t be more satisfied with the experience. From the moment I reached out, the team was professional, responsive, and genuinely interested in helping me find the best coverage. A special shout-out to Ryan Porter, who went above and beyond to ensure I understood all my options. His expertise and patience made the entire process seamless. Ryan took the time to explain the details, answer all my questions, and tailor a policy that perfectly fits my needs. It’s clear he genuinely cares about his clients and their well-being. Gwen Brooks’ agency exemplifies what excellent customer service should be. Their commitment to their clients is evident in every interaction. If you’re in the market for insurance and want a team that truly has your back, look no further. Highly recommended!"
We responded:
"Thank you so much, Brock, for your thoughtful review! We’re thrilled to hear you had such a positive experience with our team and that Ryan was able to provide the attentive, personalized service we strive for. Your feedback means a lot to us and motivates us to continue delivering the best possible care to our clients. We truly appreciate your trust in our agency and are always here to help with any of your insurance needs. Thanks again for choosing us and your high recommendation :-) - Gwen, Agency Owner"
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William DeDoncker

April 22, 2025

5  out of  5
rating by William DeDoncker
"I want to personally thank Ryan from Gwen’s office for making the quote process extremely easy. He not only saved me money but put all of my coverages (boat, house, and car) under one policy. They also have the cutest office in town!"
We responded:
"Thank you so much, William, for your kind words! We are thrilled to hear Ryan made the process smooth and helped saved you money while bundling your coverage (always the best way to do it!) :-) We take pride in making insurance easy and enjoyable for our customers, and it means a lot to know you love our office too. We appreciate your trust in our team here in Fort Collins! If you ever need anything, we’re always here to help. - Gwen, Agency Owner"
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Mark Anderson

April 8, 2025

5  out of  5
rating by Mark Anderson
"Great rate and customer service. Quick responses and helpful answers."
We responded:
"Thank you so much for your kind words, Mark! We appreciate your support and look forward to serving you again in the future!"
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Carrie E

April 4, 2025

5  out of  5
rating by Carrie E
"Gwen Brooks & her staff have been great! They are professional, quick to respond, helpful, and kind. They handled a home claim smoothly and thoroughly for us. We've been completely satisfied with all their service. I highly recommend Gwen for insurance needs!"
We responded:
"Carrie, YOU are terrific to work with and we are so happy and blessed we get this opportunity you chose :-) Thank you also so much for taking the time to write this kind review!"
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Laurie Falgout

March 27, 2025

5  out of  5
rating by Laurie Falgout
"I am so happy I switch to Gwen's office when I moved states. Her office took care of everything from canceling my old auto policy from LA and getting them added here to helping get the best coverage for my home."
We responded:
"Welcome to the area Laurie and thank you for your review! We're thrilled to hear that you had such a smooth transition to our office! It's great to know that Gwen and the team were able to assist you with your auto and home coverage needs. We truly appreciate your trust in us and are here to help anytime you need!"
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Crystal dream

March 27, 2025

5  out of  5
rating by Crystal dream
"Everytime I walk through the door, I'm greeted by the kindest people. They always answer my questions thoroughly and really help me understand my policies."
We responded:
"Thank you for your wonderful review, Crystal! We're so glad to hear that our team has made you feel welcome and supported. Providing excellent service and ensuring our clients understand their policies is our top priority. We appreciate your kind words and look forward to seeing you again soon!"
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Glenn Haggard

March 26, 2025

5  out of  5
rating by Glenn Haggard
"I've been extremely happy with my car and homeowners insurance from State Farm. They've done an excellent job providing great coverage and service. Ryan has been especially helpful and responsive whenever I've had questions or needed assistance. Highly recommend!"
We responded:
"Thank you so much for your wonderful review, Glenn! We're thrilled to hear that Ryan has been so helpful. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! "
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emmy

March 21, 2025

5  out of  5
rating by emmy
"I had a great conversation with Sabrina Brooks while paying a bill and she was very sweet and easy to talk to!"
We responded:
"Thank you so much Emmy! We’re so happy to hear that you had a great conversation with Sabrina. She really knows how to make things easy and enjoyable! If you ever need anything, please reach out!"
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Lily Markley

March 20, 2025

5  out of  5
rating by Lily Markley
"Sabrina helped me on the phone the other day and was so kind and understanding!"
We responded:
"Thank you Lily! We feel so fortunate we get to have the owner’s daughter on our team taking care of great people like you! Thank you! "
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Steve Marshall

March 18, 2025

5  out of  5
rating by Steve Marshall
"I was about ready to cancel my State Farm policies with my agent when a friend steered me toward Gwen Brooks {another State Farm agent}.What a pleasant surprise to talk with Gwen for 30 minutes as she went over my current policies and what else I could review to enhance my coverage and save money! Please consider Gwen Brooks State Farm in Fort Collins, CO if you are looking for an honest, friendly agent for your iinsurance needs."
We responded:
"Dear Steve, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that your conversation with us was not only helpful but also enjoyable. We thoroughly enjoy getting to know you and serving you. At Gwen Brooks State Farm, our goal is to provide honest and personalized service to ensure our clients get the coverage they need while saving money. We appreciate your recommendation and are here to assist you with any future insurance needs. If you have any further questions or if there's anything else we can help you with, please don’t hesitate to reach out. Thank you for choosing us as your insurance agency :-) Best regards, Gwen Brooks State Farm Team Fort Collins, CO"
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Cody Stehlik

March 6, 2025

5  out of  5
rating by Cody Stehlik
"I can't recommend Gwen Brooks - State Farm Insurance enough! From start to finish, their team went above and beyond to make sure I had the best coverage at the best price. A huge shoutout to Mary Buchanan, who worked tirelessly to find me the best possible rate – saving me more than any other agency could even come close to quoting! Her professionalism, kindness, and dedication made the entire process seamless and stress-free. If you're looking for an insurance agency that truly cares about their clients, look no further. Thank you so much, Mary and the entire Gwen Brooks team!"
We responded:
"Thank you, Cody, for your review and outstanding feedback! I am glad that we were able to give you the amazing assistance you were looking for and could get you the information you needed. Don’t hesitate to give us a call if you need anything going forward! – Gwen"
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Johnny Montejo

March 5, 2025

5  out of  5
rating by Johnny Montejo
"The best experience I've had dealing with an insurance agent. Ryan Porter was professional informative and courteous. Highly recommend Gwen Brooks State Farm Insurance agency. Amazing people and very affordable rates."
We responded:
"Hi Johnny! I appreciate your amazing review and feedback, and I am happy to hear that we could give you such a great experience and assistance with your insurance needs. Feel free to reach out with any questions! – Gwen"
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Donna Walker

March 4, 2025

5  out of  5
rating by Donna Walker
"Great customer service! Ryan was amazing! He was very helpful in answering all of our questions and explained everything in detail."
We responded:
"Thank you sincerely for taking the time to write this kind review about Ryan :-) he loves to help people and we are fortunate to have him on the team and have you as an amazing customer. "
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Daisy Staples

March 3, 2025

5  out of  5
rating by Daisy Staples
"Sabrina helped me with a bill breakdown and was very patient and sweet! Glad I was able to speak with her!"
We responded:
"Thank you so much for this kind review. We are so glad to hear your questions were answered with Sabrina‘s help. :-) thank you for being a loyal customer."
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Maria

February 20, 2025

5  out of  5
rating by Maria
"I recently had the pleasure with working with Sabrina at State Farm, I can’t say enough good things about my experience. She was super nice. She helped me make a payment and communicated everything clearly. Her customer service was amazing, and I felt really taken care of. Thanks, Sabrina, for making my experience so positive!"
We responded:
"Thank you so much for taking the time to share your wonderful experience, Maria! Our team strives to ensure every customer feels valued and taken care of, and it’s fantastic to know those expectations were met. We appreciate your kind words and look forward to assisting you again in the future!"
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Brennan Bauschka

February 20, 2025

5  out of  5
rating by Brennan Bauschka
"Mary was amazing, kind and easy to work with!"
We responded:
"Thank you so much for your wonderful review, Brennan! We're so glad you had a great experience and look forward to working with you again!"
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Bomsaerah Seong

February 12, 2025

5  out of  5
rating by Bomsaerah Seong
"I highly recommend Gwen and her team for excellent service!! They are honest and trustworthy. They will do everything they can to offer the best insurance for you!"
We responded:
"Thank you so much for your kind words and recommendation! My team and I truly appreciate it. We always strive to provide honest, trustworthy service and make sure our customers get the best coverage for their needs. It means a lot to know that you had a great experience with us. We’re always here if you need anything! – Gwen "
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Kileigh Labrado

January 31, 2025

5  out of  5
rating by Kileigh Labrado
"I had such a great experience working with Brandy at Gwen Brooks State Farm. She was so friendly and helpful when I needed to change insurance. Thank you for your help and professionalism."
We responded:
"We truly appreciate your feedback, Kileigh! We’re thrilled to hear that you had a great experience working with Brandy. Our team strives to provide friendly and professional service, and it’s wonderful to know that Brandy was able to assist you with your insurance needs. We look forward to serving you again!"
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Mary Buchanan

January 29, 2025

5  out of  5
rating by Mary Buchanan
"Gwen and her team are all absolutely incredible people who genuinely care about the folks in their community. They took the time to get to know me and my life, and recommended different options that I had no idea existed. Because of Gwen, I learned the true value of what I'm purchasing, and turned an everyday experience, walking into an insurance office to "buy a bill", into a treasure trove of opportunities to take control of my financial future. No one has ever taken the time to talk to me about all of the benefits of life insurance, and just how important it is to carry. I'm surprised that more people don't have it! I urge you to go in for yourself, and see what they have to say!!"
We responded:
"Thank you so much for your wonderful review, Mary! We’re thrilled to hear that you had such a positive experience with Gwen and the team. Our goal is always to make sure our clients feel valued and informed, and it’s rewarding to know that we were able to help you understand the true benefits of life insurance. We appreciate you taking the time to share your story and look forward to continuing to support you! "
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Brian Gorsuch

January 25, 2025

5  out of  5
rating by Brian Gorsuch
"The ease of business, and the friendly service was fantastic. Highly recommend"
We responded:
"Thank you for your fantastic review, Brian! We’re so glad to hear that you found our service friendly and the process easy. Your recommendation means a lot to us, and we appreciate your support! If there’s anything else we can assist you with or any questions you have in the future, please don’t hesitate to reach out. We’re always here to help! – Gwen"
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Mason Beckmann

January 24, 2025

5  out of  5
rating by Mason Beckmann
"Good stuff"
We responded:
"Thank you for your feedback, Mason! We’re glad to hear you had a positive experience. If there’s anything else we can assist you with, feel free to reach out—we’re always here to help! – Gwen "
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Christy Bennett

January 24, 2025

5  out of  5
rating by Christy Bennett
"Great place to do business, fast, friendly staff. Very helpful with your insurance needs !"
We responded:
"Thank you for your wonderful review, Christy! We’re so glad to hear you had a great experience with our team. Providing fast, friendly, and helpful service is what we strive for, and it means a lot to know we’ve met your expectations. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We’re always here to help with your insurance needs! - Gwen"