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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janelle Vargas

August 14, 2025

5  out of  5
rating by Janelle Vargas
"Literally the best insurance company I've ever worked with. Alyssa is so helpful and made this transition flawless."
We responded:
"We’re so grateful for your wonderful feedback! It’s great to hear that Alyssa was able to make your transition smooth and stress-free. Thank you for choosing us – we’re here whenever you need us!"
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Lucas Dahlseide

August 11, 2025

5  out of  5
rating by Lucas Dahlseide
"Ashley was extremely helpful and promptly provided the temporary ID card I needed for my new car. Thank you again, Ashley."
We responded:
"Thank you so much for your kind words, Lucas! We're so happy to hear that Ashley was able to assist you quickly and efficiently. We appreciate your feedback and look forward to serving you again in the future!"
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Verna Covey

August 5, 2025

5  out of  5
rating by Verna Covey
"I've been helping a family member with their finances as he has been in the hospital and nursing home for a couple of months and unable to do it himself. State Farm Gwen Brooks Ins Agency has been very helpful helping me navigate through his coverage and payments with much appreciated kindness."
We responded:
"Thank you so much for your kind words! We're truly glad to hear that our awesome team could support you during this challenging time. Helping our clients and their families navigate insurance with care and understanding is very important to us. Please don't hesitate to reach out if you need any further assistance. "
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CeeGee

July 16, 2025

5  out of  5
rating by CeeGee
"Still with Gwen Brooks State Farm agency since 2022 for home and autos and remain very satisfied. Agent Ashley get back to me within a day to answer questions and help me review my policies annually."
We responded:
"CeeGee thank you so much for continuing to trust our team to take care of you, and for taking the time to write this kind review! We are thrilled to have the honor of serving you all these years and so appreciate your kudos for team members Ashley & Brandy. We look forward to working with you and your family for many more years!"
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Susan

July 16, 2025

5  out of  5
rating by Susan
"I had the great pleasure of working with Ryan. He is very personable and professional which is very hard to find these days. During our discussion and decision making he was very attentive and patient. We succeeded at removing and adding vehicles. I'm not sure this it was hilarious. I was in the process of cleaning the camper when a mouse went ripping by me. Well needless to say I don't understand how something so big can be so afraid of something so small. It was so sweet of Ryan he's like we are completed with our business but I am here for you now for moral support. He realized just how much they frightened me so he hung on the phone. Thank you Ryan, you're a real gem!!"
We responded:
"Thank you so much for sharing your experience, Susan! We’re delighted to hear about your positive experience working with Ryan, we feel pretty lucky to have him on our team. It sounds like you had quite the adventure with the camper, and we’re glad Ryan was there to provide not just assistance with your insurance needs but also some moral support! We appreciate your kind words and are here for you whenever you need us. "
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Marco fluhmann

July 14, 2025

5  out of  5
rating by Marco fluhmann
"I can’t recommend Alyssa highly enough! She is an absolute expert when it comes to insurance policies and went above and beyond to help me with my car coverage. Alyssa not only explained everything clearly but also found ways to save me a ton of money on my policy. She was patient, knowledgeable, and incredibly helpful every step of the way. Thanks to her, I feel confident and well taken care of. If you need someone who truly knows their stuff and cares about helping you, Alyssa is the one to call!"
We responded:
"Thank you for your kind words, Marco! We’re delighted Alyssa made the process clear and easy, and that you felt supported every step of the way. She’s passionate about providing great service and it’s wonderful to hear she made a difference for you!"
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Gary Wentz

July 12, 2025

5  out of  5
rating by Gary Wentz
"Added a new car to my policy. Agency was great help in transitioning from one vehicle to another. Very seamless."
We responded:
"Thank you for the great feedback, Gary! We’re glad the transition to your new vehicle was seamless. We’re always here to help!"
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Marco Fluhmann

June 30, 2025

5  out of  5
rating by Marco Fluhmann
"Alyssa Ordoyne at Gwen Brooks State Farm is the real deal. Her knowledge of insurance policies is honestly next-level—like borderline genius. I came in with questions, and she not only had answers, but broke things down in a way that actually made sense. She gave me solid advice I could trust, and you can tell she really knows her stuff. On top of that, the service was smooth, friendly, and easy. If you’re looking for someone who’s sharp, honest, and genuinely helpful, Alyssa’s your girl. Highly recommend."
We responded:
"Thank you so much for your wonderful review, Marco! We are so fortunate to have Alyssa on our team! She truly cares about making the insurance process easy and understandable for our clients. We appreciate your recommendation and look forward to continuing to serve you with the same level of excellence!"
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F S

June 24, 2025

5  out of  5
rating by F S
"I highly recommend the Gwen Brooks State Farm Agency in Fort Collins. With every inquire or assistance I needed their staff were cordial, knowledgably, and showed a genuine concern for my insurance needs. There team addressed my issues, offered detailed guidance for coverage, discounts, and future needs. Gwen Brooks is an experienced knowledgeable broker who helped me prioritize my insurance needs. I recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you so much for the thoughtful review. It means the world that you feel truly supported and supported. We are honored to be your agency and grateful you chose Gwen Brooks State Farm. We’re always here for you! "
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Jim Jenson

June 13, 2025

5  out of  5
rating by Jim Jenson
"Very friendly team of folks and great with communication. Always quick to answer questions we have and get things done!"
We responded:
"Thank you, Jim for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent communication and support is our top priority. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Carol Wilson

June 2, 2025

5  out of  5
rating by Carol Wilson
"Agent Mary was awesome. She was friendly to work with and knew the answers to my questions. I appreciated the time she took to fully explain so i understood the answers and possible other options. Carol Wilson"
We responded:
"Thank you so much for your kind words, Carol! We're so happy to hear that Mary provided you with such a positive experience. Our team strives to offer friendly and informative service, and it’s wonderful to know that Mary took the time to address your questions and explain your options! We look forward to serving you in the future!"
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Jonathan Straube

May 9, 2025

5  out of  5
rating by Jonathan Straube
"Was forced to go insurance shopping as our current provider was leaving the state. I contacted several different brokers and agents. We worked with Mary B. from the Gwen Brooks State Farm Office... she responded the first day.... was able to digest all our information (we have a lot to insure) and return quotes the same or next day. One of the ways I evaluate insurance companies is responsiveness and she gets an A+ for that. During the office visit other team members were able to offer clarification or advice when necessary. Definitely an in-tune team. Able to answer all the questions and dig deeper when necessary. If you need an insurance quote you will get a fair shake and responsive answers to you questions from Mary. BTW we are going with State Farm and the Gwen Brooks Agency."
We responded:
"Thank you for taking the time to share your experience, Jonathan! We’re delighted to hear that Mary was able to assist you so effectively during your insurance shopping experience. It sounds like you had quite a bit to navigate, and we’re glad our team could provide the support and clarity you needed. We truly appreciate your trust in us, and we’re excited to welcome you to the Gwen Brooks State Farm family! If you have any more questions or need assistance down the road, don’t hesitate to reach out. We're here for you!"
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Stephen Wright

May 8, 2025

5  out of  5
rating by Stephen Wright
"The team at Gwen Brook’s office is amazing. They have been helping my family and I with all of our insurance needs. If you’re looking for a State Farm agent that cares, this is the team you should be working with!!"
We responded:
"Thank you so much for your kind words, Stephen! We're so happy to hear that our team at Gwen Brook’s office has been able to support you and your family with your insurance needs. We truly care about our clients, and it means a lot to us that you feel that way. If you ever need anything else, just let us know—we're here to help!"
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Heber Vargas Torres

May 8, 2025

5  out of  5
rating by Heber Vargas Torres
"Ryan and brandy are great people to work with and everyone else at Gwen’s office"
We responded:
"Thank you for the wonderful review! We're so glad you enjoyed working with Ryan, Brandy, and the whole team at Gwen’s office. It’s always our goal to provide a great experience, and it’s fantastic to hear we hit the mark with you! "
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Katie Hoover

May 6, 2025

5  out of  5
rating by Katie Hoover
"I see Ms Brooks once a year for an insurance review. She always finds me better coverage for very little extra money. I highly recommend her to anyone looking for a good agent."
We responded:
"Thank you so much Katie! It means the world to us that you take the time each year to review your coverage, discounts and overall plan. We are honored to be your trusted insurance team. Your kind words and recommendation help us continue the mission protect protecting more families and businesses in Colorado and Wyoming. We’re always here for you and thank you again. -Gwen "
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LARRY BLOOM

April 30, 2025

5  out of  5
rating by LARRY BLOOM
"I have been a long time customer. One of the best things about Gwen Brooks State Farm is the individuals who work at the office. Whenever you need help or any information they are always pleasant and very helpful. They send information immediately whenever possible and it is so helpful. In this day and age when requesting information from a variety of businesses is challenging, SF continues to excel. Kudos to Ashley who was the latest rep to provide excellent service."
We responded:
"Larry, thank you so much for your wonderful review! We're thrilled to hear that as a longtime customer you have had a great experience with our team. We are very fortunate to have great people like Ashley working with us and appreciate your recognition. We look forward to continuing to serve you in the years to come!"
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Terry Jones

April 29, 2025

5  out of  5
rating by Terry Jones
"Gwen Brooks State Farm office in Fort Collins is the best run office around. Gwen's agents and professional staff are always friendly, knowledgeable and ready willing and able to take care of all our insurance needs. Keep up the great work."
We responded:
"Thank you for your incredible review, Terry! We are delighted to hear that you consider our office to be well run and that our staff have always been helpful. Your feedback is greatly appreciated, and we look forward to continuing to meet your insurance needs!"
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Robert Palmer

April 28, 2025

5  out of  5
rating by Robert Palmer
"Ryan has been amazing to work with over the past few months. Cannot recommend this office enough for helping people!"
We responded:
"Thank you so much for your review, Robert! I’m delighted to hear that you’ve had such a positive experience working with Ryan. Your recommendation means a lot to us, and we’re here to assist you with anything you need in the future. "
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Stephen Bandeian

April 26, 2025

5  out of  5
rating by Stephen Bandeian
"Ryan from Gwen Brooks State Farm Office is an amazing person -- we encountered some problems in finalizing insurance coverage for our new home in Ft Collins and Ryan worked tirelessly over the weekend to resolve these problems. His commitment, ability, thoughtfulness are extraordinary. Many thanks to Ryan -- Gwen Brooks is fortunate to have Ryan on her team, and having Ryan on her team speaks highly as to Gwen's commitment to her customers. Thank you -- Ryan and Gwen for a job well done -- Steve Bandeian"
We responded:
"Thank you so much for your kind words, Steve! I’m thrilled to hear about your positive experience with Ryan. He truly goes above and beyond for our clients, and I’m so proud to have him on our team. Thank you for choosing our office, and please don’t hesitate to reach out if you need anything else!"
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Paola Ramirez

April 25, 2025

5  out of  5
rating by Paola Ramirez
"I just want to take a moment to share how wonderful Gwen Brooks at State Farm is! She is one of the kindest, most caring individuals I’ve had the pleasure of knowing. Gwen truly goes above and beyond for others, always making time to help and make people feel valued. Her professionalism and genuine kindness shine through in everything she does. If you’re looking for someone who genuinely cares about your needs and provides outstanding service, Gwen is definitely the person to go to!"
We responded:
"Thank you so much for sharing these kind words, Paola! You were truly one in 1 million and I love that we get to support each other as fellow small business owners. It is an absolute joy and blessing to know you! this was so kind of you to take the time in your busy schedule to write this review. I so appreciate you and look forward to helping you more and collaborating however we can :-) -Gwen "
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Micah Elsom

April 23, 2025

5  out of  5
rating by Micah Elsom
"Very receptive and genuine office! Ryan is great; he truly cares about his service and relationships with the community. Excellent agency!"
We responded:
"Thank you so much for your kind words, Micah! Literally appreciate you taking your time to share your experience. Ryan and our entire team are dedicated to serving the Fort Collins community and beyond and it’s awesome to know that our efforts are make a difference. We’re grateful you’re part of the Gwen Brooks State Farm family . If you ever need, please don’t hesitate to reach out. "
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Brock McClendon

April 22, 2025

5  out of  5
rating by Brock McClendon
"I recently had the pleasure of working with Gwen Brooks’ State Farm office to secure insurance for my F-150, and I couldn’t be more satisfied with the experience. From the moment I reached out, the team was professional, responsive, and genuinely interested in helping me find the best coverage. A special shout-out to Ryan Porter, who went above and beyond to ensure I understood all my options. His expertise and patience made the entire process seamless. Ryan took the time to explain the details, answer all my questions, and tailor a policy that perfectly fits my needs. It’s clear he genuinely cares about his clients and their well-being. Gwen Brooks’ agency exemplifies what excellent customer service should be. Their commitment to their clients is evident in every interaction. If you’re in the market for insurance and want a team that truly has your back, look no further. Highly recommended!"
We responded:
"Thank you so much, Brock, for your thoughtful review! We’re thrilled to hear you had such a positive experience with our team and that Ryan was able to provide the attentive, personalized service we strive for. Your feedback means a lot to us and motivates us to continue delivering the best possible care to our clients. We truly appreciate your trust in our agency and are always here to help with any of your insurance needs. Thanks again for choosing us and your high recommendation :-) - Gwen, Agency Owner"
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William DeDoncker

April 22, 2025

5  out of  5
rating by William DeDoncker
"I want to personally thank Ryan from Gwen’s office for making the quote process extremely easy. He not only saved me money but put all of my coverages (boat, house, and car) under one policy. They also have the cutest office in town!"
We responded:
"Thank you so much, William, for your kind words! We are thrilled to hear Ryan made the process smooth and helped saved you money while bundling your coverage (always the best way to do it!) :-) We take pride in making insurance easy and enjoyable for our customers, and it means a lot to know you love our office too. We appreciate your trust in our team here in Fort Collins! If you ever need anything, we’re always here to help. - Gwen, Agency Owner"
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Mark Anderson

April 8, 2025

5  out of  5
rating by Mark Anderson
"Great rate and customer service. Quick responses and helpful answers."
We responded:
"Thank you so much for your kind words, Mark! We appreciate your support and look forward to serving you again in the future!"
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Carrie E

April 4, 2025

5  out of  5
rating by Carrie E
"Gwen Brooks & her staff have been great! They are professional, quick to respond, helpful, and kind. They handled a home claim smoothly and thoroughly for us. We've been completely satisfied with all their service. I highly recommend Gwen for insurance needs!"
We responded:
"Carrie, YOU are terrific to work with and we are so happy and blessed we get this opportunity you chose :-) Thank you also so much for taking the time to write this kind review!"